Frequently Asked Questions
All levels ,from complete beginners to advanced professionals. We assess everyone before starting to place them in the right group and customise the content.
Yes. All learning materials, including access to our online platform, are included in the program cost. Participants receive individual licenses linked to their email, which are activated from the third session to allow time for setup. This ensures that everyone has full access to the required resources throughout the course, even if group changes are necessary due to schedule or level adjustments.
Most companies see improvements in 2-3 months with consistent training. For basic conversation skills, expect progress in 6-8 weeks. For advanced business fluency, plan for 6-12 months. Results depend on starting level, lesson frequency, and practice time.
The ideal size is 4-8 employees, which balances personal attention with group interaction.
Yes. With at least 24 hours’ notice, we can reschedule your session by offering an alternative time slot or an extended program date.
We offer a complimentary 30-minute consultation and demo session for your team. You’ll experience our teaching approach and receive tailored recommendations for your business goals.
We provide: recorded sessions (for online classes) .
Through monthly tests, assignments, and detailed reports. You'll get feedback on speaking, listening, reading, writing, and professional communication.
Conversation-focused learning. Lessons emphasise real-world scenarios with role-plays, discussions, and presentations. We balance grammar with communication fluency.
Yes. We provide online exercises, homework, and recommended apps. We suggest 2-3 hours of weekly practice outside class.
All three. Online via Zoom/Teams, in-person at your office, or hybrid for mixed preferences.
Flexible: before work (7-9am), lunch breaks, after work (5-8pm), during business hours, or weekends. We work around your schedule.
Usually within 2 weeks. For urgent needs, we can start in 3-5 business days.
Typically 3 months (12-16 lessons) for meaningful progress.
Yes. New joiners need level assessment first.
Yes. Certificates show hours completed, level achieved, and skills developed.
